299bte Privacy Policy

Introduction

Welcome to 299bte. By using our platform, you agree to the terms of this Privacy Policy. 299bte is a trusted online gaming platform dedicated to providing a safe, transparent, and enjoyable experience for users in Bangladesh.

This privacy policy explains in detail how 299bte collects your personal information, the purposes for which it is used, how long it is retained, and how your privacy is protected. We believe transparency is the foundation of true security.

If you have any questions, please reach out to our support team: support@299bte.app

What Information We Collect

When you create an account or use our services at 299bte, we may collect the following information:

How We Use Your Information

299bte uses your information solely for necessary purposes. No data is used without your consent or for any reason not stated here.

• Creating and managing your 299bte account
• Processing Deposits, Withdrawals & Financial Transactions
• Verifying your identity and preventing fraud
• Providing customer support and resolving your complaints
• Monitoring your gaming habits to promote responsible gaming
• Sending promotional offers and bonus notifications (only with your consent)
• Meeting legal obligations and fulfilling regulatory requirements
• Improving the Security and Performance of Our Platform

299bte never sells your information to advertising companies or uses it for unrelated marketing purposes.

Data Sharing Policy

We deeply respect your personal information. 299bte may share data only in the following limited circumstances:

• Payment Processors: Only the minimum required information is shared with authorized payment gateways to process financial transactions.
• Legal Requirements: We are legally required to provide information in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Limited data may be shared with security partners to detect and prevent fraudulent activity.
• Business Transfers: In the event of a company merger or acquisition, you will be notified in advance.

Outside of the cases listed above, 299bte will never share your information with any third party under any circumstances.

Cookie Policy

299bte uses cookies on its website to enhance your experience. Cookies are small text files stored on your device.

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Remembers your language preference and interface settings.
• Analytics Cookies: Used to understand which parts of the site are most visited — fully anonymized.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Data Retention Period

299bte retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for up to 5 years to meet legal obligations.

Financial transaction records are retained for the period required by applicable law. Once that period expires, the data is securely deleted.

Your Rights

As a 299bte user, you have full control over your own data:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You may request that inaccurate or outdated information be corrected.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily restricted.
• Right to Withdraw Consent: You can unsubscribe from marketing emails or SMS at any time.

To exercise any of these rights, email us at: privacy@299bte.app. We aim to respond within 30 business days.

Security Measures

299bte employs the highest technical and organisational measures to protect your information. Our security framework includes:

• 256-bit TLS/SSL encryption across all data transmissions
• Two-Factor Authentication (2FA)
• 24/7 Automated Cyber Threat Monitoring
• Regular Security Audits & Penetration Testing
• Restricted staff access — only authorized personnel can access your data
• Immediate account lock upon detection of suspicious activity

In the event of a security breach, 299bte will notify affected users within the timeframe required by law.

Protection of Minors

299bte strictly prohibits registration by anyone under the age of 18. We follow a KYC process to verify the age of all users. If an underage account is identified, it will be closed immediately and the relevant information will be handled in accordance with applicable law.

Policy Updates

299bte may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the site after any changes constitutes your acceptance of the updated policy.

The date of the latest update will always be shown at the top of this page.